Frequently asked questions

Who can join Chef Ananya’s online baking classes?

Anyone with a passion for baking! Our courses are designed for beginners, home bakers, and even those planning to start a baking business. No prior experience is needed.

Are the classes live or pre-recorded?

Our core classes are delivered through high-quality pre-recorded video modules or live classes that you can access anytime and learn at your own pace.

Do I get a certificate after completing the course?

Yes. You will receive a digital certificate of completion upon finishing your course. It’s a valuable credential if you plan to pursue baking professionally or start your own venture.

What tools or equipment do I need to start?

Most courses use basic kitchen equipment that’s easily available at home. A complete list of tools and ingredients will be shared upon enrollment.

Are the courses available outside India?

Yes, our online courses are open to students worldwide. We currently have learners from India, the UAE, the US, Canada, Singapore, and more.

What support do I get during the course?

You can reach out to us via WhatsApp or email with your questions. Students are encouraged to share photos of their work for personalized feedback from our team.

Is it a one-time payment or subscription?

All courses are offered on a one-time payment basis with 6 months of access. You can watch the videos as many times as you like during this period.

Will this course help me start my own baking business?

Yes! Many of our students have launched successful home bakeries after taking our classes. We provide practical tips on pricing, packaging, and setting up your baking brand.

Can I speak with someone before enrolling?

Absolutely! Reach out to our team via WhatsApp at +919148362124 or email support@chefananya.com for personalized course guidance.

How do I create an account?

You need to create an account before taking a course. Click on Menu Icon (Three horizontal lines) present on the top left of the Store Screen. From the opened menu, click on Login/Register button. Click on Sign Up. Enter your Email Id & Password to register for an account.

How to take a Course?

After you have purchased the Course or used the access code of the course, the course would be added to your My Course Section. Click on the Course image to start the course.

I have issues with Login, what should I do?

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.
If the issue still persists, drop an email to support@chefananya.com with the issue details.

I am unable to access the Course, what should I do?

Please check whether you are using the same email, which was used for purchasing/using the access code. Check for the course in your My Course section. If the course is still not available, please drop an email to support@chefananya.com or reach us at +91 91483 62124

How to report an issue on the app?

For any other issues, please drop an email to support@chefananya.com with the complete issue details.